Legal Document

bdt88 Privacy Policy

Your personal information matters to us. This policy clearly explains what data we collect, why we collect it, and how it is kept secure.

SSL Encryption Data Protection Legal Document
Last updated: January 2025
01

Introduction and Scope

Welcome to the bdt88 platform. This Privacy Policy ("Policy") describes how information collected from you through the bdt88 website and mobile application is used, stored, and protected.

This Policy applies to all bdt88 services — including online casino, sports betting, live games, and all related digital services. By using our platform, you are considered to have accepted the terms of this Policy. To better understand this Policy, you may also read our Terms and Conditions, which contain detailed usage guidelines.

bdt88 provides services to users aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

02

Types of Information Collected

2.1 Information You Provide Directly

During account registration and use of our services, you directly provide the following information:

  • Full name and date of birth
  • Email address and mobile number
  • Postal address
  • National ID or passport number (for identity verification)
  • Payment-related information (e.g. bKash, Nagad, or Rocket number, bank account details)
  • Your chosen username and password

2.2 Automatically Collected Information

When you browse the bdt88 platform, certain technical information is collected automatically:

  • IP address and device identifier (Device ID)
  • Browser type, version, and operating system
  • Login date, time, and session duration
  • List of pages visited and navigation patterns
  • Cookie and local storage data

2.3 Transaction and Gaming Data

The following information is recorded during deposits, withdrawals, and gameplay:

  • Details and dates of all financial transactions
  • Game selection, bet amount, and results
  • Bonus usage and wagering history
  • VIP level and points activity
03

Purpose of Data Use

bdt88 uses collected information only for the legitimate purposes listed below:

  1. Account management and verification: To complete registration, confirm identity, and maintain account security.
  2. Payment processing: To securely process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
  3. Customer support: To provide assistance via 24/7 live chat and email, and to resolve complaints.
  4. Fraud prevention and security: To detect suspicious activity and keep accounts secure.
  5. Platform improvement: To analyse user experience and improve service quality.
  6. Communication: To send important updates, security alerts, and relevant information.
  7. Responsible gaming: To review usage patterns and properly enforce responsible gaming policies.
04

Cookies and Tracking Technology

The bdt88 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

4.1 Types of Cookies

  • Essential cookies: Required to keep login sessions active and ensure security.
  • Functional cookies: Used to remember your preferences and language settings.
  • Analytics cookies: Used to understand website usage patterns; these do not collect personally identifiable information.

4.2 Cookie Control

You can disable or delete cookies from your browser settings. Please note that disabling essential cookies may prevent some platform features from working properly.

05

Sharing Information with Third Parties

bdt88 does not sell your personal information. Information may be shared with third parties only in the specific circumstances below and only to the extent necessary:

5.1 Payment Processors

Necessary payment information is shared with bKash, Nagad, Rocket, and bank partners to process transactions. These third parties follow their own privacy policies.

5.2 Technology Service Providers

Software and infrastructure service providers that operate the platform have access to limited information only to the extent needed to deliver their services.

5.3 Legal Obligations

Information may be disclosed when required by a court order, a legitimate request from a government authority, or applicable law. In such cases, we will make every effort to notify the user in advance where possible.

5.4 Fraud Prevention

If serious fraudulent activity is detected, relevant information may be shared with the concerned security agencies and financial institutions.

06

Data Security Measures

bdt88 has put in place a number of technical and organisational security measures to keep your information safe:

  • SSL encryption: All data transmitted between the website and servers is encrypted using SSL/TLS technology.
  • Password hashing: Your password is never stored in plain text — it is always stored using strong cryptographic hashing.
  • Access control: Only authorised staff can view user information, and only to a defined and limited extent.
  • Regular security audits: Regular audits are carried out to identify security vulnerabilities on the platform.
  • Two-factor verification (OTP): OTPs are sent as an additional layer of security for login and important transactions.

That said, no data transmission over the internet is completely risk-free. Users are also responsible for their own account security — keep your password private and do not share it with anyone, even someone you know.

07

Data Retention Period

bdt88 retains your information only for as long as needed to fulfil the relevant purpose. The main guidelines are as follows:

  • Active accounts: All necessary information is retained for as long as the account remains active.
  • Closed accounts: After an account is closed, financial transaction records and identity verification documents are retained for a specified period as required by law.
  • Marketing data: If you withdraw your consent, marketing communications will stop and the related data will be deleted.
  • Backup data: Data held in security backups is deleted on a regular cycle.
08

Your Rights and Controls

As a bdt88 user, you have the following rights regarding your own information:

8.1 Right to Access

You can log in to your account to view your profile information, transaction history, and gaming activity.

8.2 Right to Correction

If your account contains incorrect or outdated information, you can request a correction. Corrections related to identity may require verification.

8.3 Right to Opt Out of Marketing

If you do not wish to receive promotional emails or messages from bdt88, you can withdraw your consent at any time. Essential account-related communications are not affected by this.

8.4 Responsible Gaming Tools

Use our responsible gaming tools to manage your gaming activity — self-exclusion, deposit limit setting, and session break options are available.

8.5 Right to Close Account

You can request to close your account at any time. If there is an active balance, the withdrawal process must be completed first.

09

Protection of Minors

All bdt88 services are exclusively for adults aged 21 and above (21+). We do not knowingly collect information from minors.

Age verification is in place at the time of registration. If we suspect that a user registered by providing a false age, the account will be suspended and the related information deleted.

If a parent or guardian suspects that their minor child is using our platform, please contact our support team.

10

International Data Transfers

bdt88's technology infrastructure may operate on servers located in different countries. When data is transferred to another country, the same security standards apply.

Third-party service providers are contractually bound on data protection matters and are required to maintain appropriate security standards. Your data will never be transferred to a country where adequate protection cannot be guaranteed.

11

Changes to the Policy

bdt88 reserves the right to update this Privacy Policy from time to time. For significant changes, you will be notified by email or through the platform.

If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly. For more detailed guidance on using our services, you may visit the FAQ section.

12

Contact and Complaints

For any questions or complaints about this Privacy Policy or your information, please contact us:

  • 24/7 Live Chat: Get instant help through the support button on the platform
  • Email: [email protected]

After receiving a complaint, we will try to respond in Bengali or English as soon as possible. Our support team is active seven days a week, twenty-four hours a day.